Effective Date:

April 4th, 2025

Last Updated:

April 5th, 2025

1. Who We Are

StarSprout Reviews provides a platform and service designed to help businesses increase their online visibility by collectingGoogle reviews through automated text and email campaigns.

2. Information We Collect

In order to provide our services, we collect and process the following data on behalf of our business clients:

-Client Contact Data (Your Customers)

Names (if provided) Email addresses and Phone numbers

-Business Data (Our Customers)

Business name and contact info. Account login details. Campaign performance data (open rates, click rates, etc.)

3. How We Use the Data

We use this information solely to:

-Launch and manage review request campaigns via text and emailTrack engagement and campaign performanceProvide support and analytics to our business clients

-We do not sell or share customer data with third parties for marketing or advertising purposes.

4. Data Ownership

Our business clients remain the sole owners of their customer data. We act as a data processor and only use the data to deliver our agreed-upon services.

5. How We Protect the Data

We take data security seriously. All data is stored securely using:

-Encrypted storage and transmission (SSL/TLS), role-based access controls, and regular audits with system monitoring.

6. Third-Party Services

We may use third-party platforms (e.g., email/SMS gateways) to deliver review requests. These services are bound by strict confidentiality and data handling agreements.

7. Data Retention

We retain customer contact data only as long as it is necessary to complete a campaign or until our business client requests deletion.

8. Your Rights (for Business Clients)

You have the right to

-Access or update your dataRequest deletion of any customer data we hold on your behalfTerminate your use of our service and request full data deletion

9. Compliance

We are committed to complying with applicable data privacy regulations including:

CAN-SPAM Act (for emails)TCPA (for text messaging)GDPR and CCPA compliance available upon request

End users can opt out of SMS communications at any time by replying ‘STOP’. This will prevent further messages.

For help with SMS messages, reply ‘HELP’ or contact us at [email protected].

10. SMS Messaging Policy

We send automated SMS messages on behalf of our business clients solely to request reviews.

We do not share mobile numbers with third parties for marketing purposes.

You can opt out at any time by replying STOP.For assistance, reply HELP or contact [email protected].

11. Contact Us

If you have questions about this privacy policy or how we handle data, contact us at:

📧 [email protected]

📍 8805 Via Mar Rosso

📞 561-530-9952